Travel Management

Vueling invoice: how to retrieve it easily?

Grégory Meslin
Responsable Marketing & Communication

Vueling invoices are essential documents to justify your flight costs. They can be easily recovered by following the procedures set up by the airline. We explain how to retrieve them easily and request a refund if necessary.

How do I get a Vueling invoice after a flight?

To obtain a Vueling invoice after a flight, follow these steps:

  1. Log in to your account on the Vueling website.
  2. Go to the "My reservations" section.
  3. Select the flight for which you wish to receive an invoice.
  4. Click on "Request invoice".
  5. Fill in the required information, such as billing details.
  6. Confirm your request and download the invoice in PDF format.

If you have any problems, you can also contact Vueling customer service for assistance.

How long does it take to receive a Vueling invoice?

The time taken to retrieve a Vueling invoice may vary. In general, you can obtain your electronic invoice immediately after making your request online via your Vueling account. However, if you need to contact customer service, processing may take a few working days. It is advisable to make the request as soon as possible after your flight to avoid any delays.

What documents do I need to request a Vueling invoice?

To request a Vueling invoice, you will need the following documents and information:

  1. Reservation number: Unique identifier for your flight.
  2. Flight details: Date and flight number.
  3. Personal information: Passenger's first and last name.
  4. Billing details: Full address, VAT number (if applicable), and any other information required for billing.

Make sure you have this information at hand to facilitate the invoice request process.

How do I contact Vueling customer service about a bill?

To contact Vueling customer service to obtain an invoice, you can use the following methods:

  1. Telephone: Call Vueling customer service at the number given on their website.
  2. Email: Send an email to the customer service contact address, specifying your request and including your flight details.
  3. Online form: Fill in the contact form available on the Vueling website, selecting the option relating to invoices.

Is it possible to obtain a Vueling invoice for a ticket purchased through a travel agency?

Yes, it is possible to obtain a Vueling invoice for a ticket purchased through a travel agency. To do so, follow these steps:

  1. Contact the travel agency: Ask the agency to provide you with the invoice. Some agencies can issue the invoice directly.
  2. Contact Vueling: If the agency cannot provide you with the invoice, you can contact Vueling customer service directly. Provide them with your booking details, including reservation number and personal information.
  3. Online form: Use the contact form on the Vueling website, specifying that the ticket was purchased via a travel agency.

Make sure you have all the information you need to process your request.

What should I do if I don't receive my Vueling invoice by email?

If you do not receive your Vueling invoice by email, please follow the steps below:

  1. Check your spam folder: Sometimes e-mails can be filtered out in the spam or junk folder.
  2. Make sure the email address is correct: Check that the email address you provide when requesting an invoice is correct.
  3. Search in your Vueling account: Log in to your account on the Vueling website and check if the invoice is available in the "My bookings" or "My invoices" section.
  4. Contact customer service: If you still can't find the invoice, contact Vueling customer service by phone, email or via the online contact form. Provide your booking number and flight details to help us process your request.
  5. Ask for the invoice to be resent: Ask customer service to resend the invoice to your e-mail address or provide you with a link to download it.

By following these steps, you should be able to collect your invoice quickly.

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