Covid-19 has played the role of a trend accelerator when it comes to digital transformation. The pandemic has brought fourth a surge of changes: linked to dematerialisation, contacless technology, and virtualisation. And while many companies have understood the benefit of integrating digital solutions into their systems, some are still reluctant to do so.
Today, most companies use ERP systems to handle their business processes. Those systems are built to meet the most specific business requirement within a company, offering the deep degree of customization required by most corporates.
Yet, ERPs cannot do everything. Indeed, these systems are highly-customized, very complex and full of multi-dependencies, making them difficult to handle a transversal and multi-dimensional area such as travel.
Also, handling travel-related processes - out of an ERP system - can quickly become very costly and time-consuming for large organisations. For instance, travel managers need to manually keep the HR database updated - adding/removing employees, putting the right cost centers, project codes or any other analytical field, required in the company process.
Here is why integrating your travel management platform with your systems is critical for the success of your travel processes.
As your systems are likely very different from other companies', it is critical that the integrations work along your specificities. Historically, this has left large companies with few choices: hire consultants to customize their ERP to handle specific needs, license a third-party application, or change their processes to fit the ERP system.
Today however, more and more technology companies are providing their own APIs, allowing seamless integration into their clients’ systems. It is by far the least costly and easiest option, given the need for customization and the ability of modern ERPs to use third-party APIs.
That’s why, make sure to select a travel supplier that provides a back-office API. This will insure your systems get integrated with the travel processes, allowing you to both control and customize it.
An API/webservice will thus allow you to automate processes by synchronizing HR data (no need to go back and forth to add or remove employees), automatically import and centralise invoices, as well as automate workflows and allow for a smoother accounting process.
Here are a few things you need to keep in mind when considering travel platforms, integration-wise:
In sum, it is essential for companies to opt for travel management solutions that will seamlessly integrate within your IT systems, boosting productivity, and reducing extra costs as a result.
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