Travel Management
Published
7/20/23

How to collect your Eurostar invoice before you leave?

Tom Bengaouer
Responsable Communication & Marketing

Are you planning a trip in the near future? Whether for business or pleasure, it's important to be well prepared to avoid any inconvenience. An invoice is an essential document to help you prepare for your trip and to ensure that you receive the appropriate reimbursement.

But is the Eurostar invoice issued automatically when you book? The answer is no, so you'll have to take the time to collect your Eurostar invoice yourself. Don't worry, it's quick and easy!

So how can you easily get your receipt to prepare for your trip to London without any worries?

How do I get my Eurostar invoice?

How do I get my Eurostar invoice before leaving for London? If you're planning to spend a few days in England, Eurostar is certainly the best travel option available! Its affordable prices and convenient route mean you can get to your destination quickly, while avoiding having to take a plane for a limited journey.

But receipts are not automatically sent to customers, so you'll need to take the time to collect your invoice to enjoy a worry-free Eurostar journey. To do this, you'll need to go to your transport's website and take the time to fill in a few details. You'll need to enter your full name and contact details, and don't forget to enter your trip reference.

It's easy to receive your Eurostar invoice and access all the information you need. In fact, the Eurostar invoice is very easy to read and understand, so you'll be able to find all the information you need!

  • Booking details: first name, last name, date, flight
  • Classic and additional charges
  • Taxes applied to your trip
  • Discounts applied when booking your Eurostar journey
  • Total cost of your trip

How to print your Eurostar invoice easily?

Would you like to receive your Eurostar invoice but don't know how? Gather your travel details and go directly to the Eurostar website to connect to your customer area with your login and password. Of course, if you don't have an account yet, you'll need to take the time to create one and add your journeys so you can find them easily.

Once you have logged in to your customer account, you can access your journeys and select the one for which you would like a receipt. Click on "obtain receipt" to automatically generate your Eurostar invoice, which you can then save in your documents or print out in PDF format for a paper version of your payment receipt.

Of course, you don't have to print out your Eurostar invoice, but you can keep both a digital and a paper version, so that you can send proof of purchase in any form, should you need a refund, for example.

Obtaining a Eurostar invoice through a travel agency

But what if you want to retrieve your Eurostar invoice even though you've booked your trip to London with a travel agent? You won't be able to retrieve your receipt automatically by going to the Eurostar website, as your travel details will be in the hands of the travel agent who is organizing everything for you.

So how do you easily retrieve your document? Simply send an e-mail to your branch with your customer details to help find your documents. You'll receive your invoice in PDF format, just as you would via Eurostar, and all you have to do is keep your receipt for future use.

Of course, in the event of a problem with your reservations, the travel agency will help you take the right steps, and very often professionals will offer you travel insurance before you leave.

How can I reclaim a Eurostar invoice with VAT?

It is possible to need a Eurostar invoice with VAT and not have it automatically generated according to your needs. In the event of a problem, you can contact Eurostar customer service directly, indicating your need for a receipt with VAT.

Don't forget to enter your customer details and trip reference to get a quicker response. All that's left to do is download your travel document in PDF format and start planning your trip to London with peace of mind.

If you have a specific need for travel documents, don't hesitate to send an e-mail to customer service, stating your requirements to ensure you get help as quickly as possible.

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