When traveling by air, it's not uncommon to encounter unforeseen events such as flight delays or cancellations. These situations can cause significant inconvenience, whether organizational or even financial. Fortunately, passengers have specific rights to compensation, enabling them to make up for any inconvenience suffered. These rights are governed by strict European regulations, guaranteeing adequate protection and appropriate care. Let's take a closer look at EasyJet.
To claim a lump-sum compensation or refund from EasyJet in the event of a delayed flight, several conditions and information must be met. Firstly, the delay must be three hours or more on arrival at the destination. This period is calculated from the initially scheduled arrival time to the opening of the aircraft doors at the destination airport.
Secondly, the flight must depart from or arrive at an airport in the European Union, or be operated by a European airline. EasyJet, being a British airline, is subject to these regulations for flights to or from the EU (the headquarters was moved following the Brexit).
It is also important to note that compensation or refund is not automatic if the delay is due to extraordinary circumstances. These circumstances may include extreme weather conditions, security risks, strikes affecting airport operations or air traffic control restrictions. In such cases, the airline is not obliged to pay compensation.
To receive compensation from EasyJet for a cancelled flight, several criteria must be met. Firstly, you must have been notified of the cancellation less than 14 days before the scheduled departure date. If you have been informed of the cancellation more than 14 days in advance, you will not be eligible for compensation.
As with delayed flights, they must depart from or arrive at an airport in the European Union, or be operated by a European airline.
Extraordinary circumstances such as extreme weather conditions, security risks, strikes affecting airport operations or air traffic control restrictions also apply to flight cancellations.
EasyJet offers different types of compensation and reimbursement depending on the circumstances of the disrupted flight. Here are the main types of compensation you can claim:
These different types of compensation are designed to offset the inconvenience suffered by passengers, and to guarantee adequate care in the event of flight disruption.
EasyJet's compensation amounts, in accordance with European regulation EC 261/2004, vary according to flight distance, arrival delay or flight cancellation. Here are the specific amounts to which you are entitled:
It is important to note that these amounts may be reduced by 50% if EasyJet offers a re-routing that allows you to arrive at your destination with a delay less than that specified above:
These compensation amounts are designed to compensate passengers for the inconvenience caused by flight delays or cancellations.
The time limits for claiming compensation from EasyJet vary according to the national legislation applicable in the country of departure or arrival of the flight. In general, passengers have five years in which to file a claim in France. However, this period may be different in other European countries.
To maximize your chances of success, we recommend that you submit your claim as soon as possible after the incident. Here are the steps to follow to claim compensation:
By following these steps and acting quickly, you will increase your chances of receiving compensation for the disrupted flight.
To claim compensation from EasyJet, follow these practical steps:
By following these steps, you can file a claim with EasyJet efficiently and increase your chances of receiving compensation for the disrupted flight.
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