We use technology to take care of business travellers all the way through their journey, while managers can rest easy as travel management runs on autopilot.
A Global Distribution System (GDS) is an essential technological platform in the travel industry, connecting service providers such as airlines and the airline industry, hotels, car rental agencies and travel agencies. These systems facilitate the distribution and management of bookings on a global scale, offering unrivalled efficiency and global reach.
GDSs play a crucial role in simplifying the booking process for travel agents and consumers alike. They provide real-time access to a wide range of services and fares, ensuring that travelers get the best options available. Thanks to their ability to centralize information, GDSs optimize inventory management and enhance the user experience.
The world's leading distribution systems include Amadeus, Sabre and Travelport. Each of these systems offers robust, innovative solutions tailored to the varied needs of travel professionals. Their expertise and advanced technology enable them to meet the demands of a constantly evolving market.
For travel agencies, the use of a GDS offers many advantages on a global scale. It provides access to a global database, improves operational efficiency and enables personalized customer service. What's more, GDSs provide analysis and reporting tools that help agencies make informed decisions and maximize profitability.
Acquiring a Global Distribution System (GDS) for your travel business is a strategic step that can transform your ability to offer efficient and competitive booking services. Here's a guide to help you navigate this process with confidence and clarity.
Before choosing a GDS, it's essential to understand your company's specific needs. Ask yourself the following questions:
What kind of travel services do you offer?
What is the size of your customer base and what are their expectations?
What are your objectives in terms of growth and expansion?
A clear assessment of your needs will help you choose the GDS that best matches your objectives.
The major GDSs, such as Amadeus, Sabre and Travelport, each offer unique features. Take the time to compare their offerings:
Amadeus: Known for its advanced technology and extensive international coverage.
Sabre: Renowned for its innovative solutions and extensive network.
Travelport: Appreciated for its flexibility and customization tools.
Analyze the features, costs and benefits of each system to determine which best aligns with your business strategy.
Once you've identified the GDS that meets your needs, the next step is to negotiate a contract. Here are a few points to consider:
Pricing: Make sure you understand the pricing structure, including setup fees, recurring costs and any commissions.
Technical support: check out the support services available, including 24/7 assistance and training courses.
Termination conditions: Be clear about the conditions for terminating the contract to avoid any surprises.
Once you've signed the contract, integrating the GDS into your operations is crucial. Work closely with the GDS technical team to ensure a smooth implementation. In addition, train your staff to fully master the system's functionalities, ensuring optimal use.
Once the GDS is in place, it's important to regularly monitor its performance and optimize its use. Use the analysis tools provided to identify opportunities for improvement and adjust your strategies accordingly.
In conclusion, getting a GDS is a process that requires careful planning and strategic thinking. By choosing the right system and integrating it effectively, you can propel your travel business to new heights, offering your customers a seamless, enriched booking experience.
A GDS, or global distribution system, is a network that enables travel agencies and others within the travel industry to access and book travel products such as hotel rooms, airline tickets, or car rentals – all in one centralised place.
GDSs offer wide-reaching distribution capabilities and standardized processes, whereas NDC enables personalized offers and innovative fare products.
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