Air France Covid-19 policies
Updated 19 October 2020
During the Coronavirus outbreak, Air France has implemented certain exceptional measures to ensure travellers' safety. Below you will find the key elements of its policies. You can find additional information here:
Since 11 May, wearing a chirurgical mask has been mandatory onboard all Air France aircraft. Bringing several masks for your comfort during your trip is recommended. In addition, body temperature monitoring is gradually being deployed on all Air France flights for all passengers.
The following measures by Air France and its partners are also in place:
- All crew members and agents in contact with customers must wear a mask
- Markings on the ground to ensure physical distancing in the airport and the installation of plexiglass protection in airports
- Implementation of physical distancing onboard, whenever possible. On most flights, the current low seat-occupancy allows customer spacing. In cases where this is not possible, all passengers and crew must wear masks to ensure adequate health protection
- Strengthening daily aircraft cleaning procedures, with disinfection of all surfaces in contact with customers such as armrests, shelves, and screens
- Establishment of a specific procedure for the periodic disinfection of aircraft by spraying an approved virucidal product with an effective period of ten days
- Adaptation of on-board services to limit interaction between customers and crew members. On domestic flights and short-haul flights in Europe, beverage and catering services are suspended. On long-haul flights, cabin service is limited and sealed or individually wrapped products are preferenced
Furthermore, cabin air is changed every 3 minutes. Air France aircraft recycling systems are equipped with "High-Efficiency Particulate Air" or HEPA filters, identical to those used in operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring cabin air complies with quality standards. Coronavirus-type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through HEPA filters.
View a summary video of these measures (in French)
Before any trip, please contact the relevant authorities to determine the conditions of entry and stay in your destination and transit countries. Some destinations require quarantine upon arrival. In addition, be sure to provide alternative accommodation and travel options. You might also find our Covid-19 travel restrictions by country article useful.
- Upon arrival in metropolitan France or if in transit, you must present an international travel certificate, which can be downloaded here
- Upon arrival in overseas communities, you must also present an international travel certificate and supporting documents for your trip. The list of supporting documents is available on the Certificate of International Travel, which can be downloaded here
Trade measures and flight schedules
Since the outbreak of the COVID-19 crisis, Air France has been adapting its network and flight schedule in real-time in line with travel restrictions and demand.
Air France plans to gradually resume its flights, with a gradual increase in the number of frequencies and destinations, especially to/from metropolitan France, the French Overseas Departments, and Europe.
The "Air France Protect" label guarantees you a safe trip and it is in this context that they are gradually improving your travel experience.
On board, on flights lasting less than 2 hours 30, they are resuming their beverage service and on their flights lasting more than 2 hours 30, a snack offer will once again be available.
On long-haul flights, they are gradually reintroducing a fuller meal service with more choice and individually wrapped products, and the second meal is served in their "Bon Appétit" bags on flights longer than 8 hours 30.
In addition, they are no longer able to offer you duty-free items and newspapers and magazines on board their flights. The press offer remains available on their Air France Play app, which you can download before your flight.
COVID-19 test: partnerships with Synlab and BioGroup
In order to help you carry out a COVID-19 detection test (RT-PCR), Air France has set up partnerships with Synlab and BioGroup laboratories. They have a number of testing labs across France and Paris:
- Synlab laboratories in France (appointment necessary)
- BioGroup laboratories in the Paris region (appointment not necessary)
It is advised you make an appointment in advance (test to be carried out within 72 hours of departure, with results available within 48 hours of departure). As of 26 July 2020, COVID-19 screening in France is covered by public health insurance without a prescription, regardless of your destination.
Other related articles you might like:
- Airline Covid-19 policies
- Covid-19 travel restrictions by country
- Rail Covid-19 policies
- Covid-19 Resources